About Megaport

Megaport has transformed the way IT gets connected. We're global leaders in Network as a Service (NaaS), changing the way businesses reach the cloud. We're also a leading partner to Amazon, Microsoft, Google, IBM, Oracle, NYSE, and many other leading technology companies. Megaport is a publicly traded company on the Australian Stock Exchange. We’re a lean, high-achieving team made up of over 250 members globally. While the company is headquartered in Brisbane, Australia, employees are spread out across North America, Europe, and Asia-Pacific. Staff enjoy an environment that is collaborative, supportive, and fun.

Our Team Culture

Join a team of globally-positioned industry experts that lead by example. We do not compromise our values for commercial gain; we are all custodians of our culture, and the customer is at the centre of everything we do. Our employees are motivated, adaptable, persistent, hard-working, and dynamic. Our culture permeates everything we do and this, in turn with a global vision, forms a commitment to each other, our customers, and shareholders alike.

The Role

Based out of our HQ in Fortitude Valley, this part-time position, will provide Front of House and general office support to our employees in our APAC region, and on occasion, our wider globally dispersed employees as required. Megaport is looking for an organized, motivated and detail oriented self starter. The ideal candidate will thrive in a flexible, fast and ever changing work environment.

You will have a genuine desire to build a working environment that is professional and fun, which will be reflected in your energetic and enthusiastic nature. Your sense of humor and ability to think outside of the box will make you a highly regarded member of the Megaport team. Closely supporting each of the teams, a fluid and versatile attitude will be paramount to your success in this high performing environment.

What You’ll Be Doing

• You’ll be the face of Megaport/ brand ambassador in our Brisbane office 5 days per week.
• Reception; responsible for all incoming visitors - greet, assist and direct guests/clients/ candidates who come into the office.
• Respond to guest and employee enquiries.
• Be the point of contact for external stakeholders, facilitating the smooth running of the office, to ensure a fully functional workspace.
• Scheduling; handle room requests for client or internal meetings/interviews and calls.
• Ensure front reception, meeting rooms and kitchen areas are clean and organised.
• Assist with kitchen restocking.
• Manage stationery, office supplies and marketing merchandise; responsible for re-ordering and completing regular stock takes.
• Event Management; organise and manage end to end function of social events for office activities (e.g. Monthly Birthdays, BBQs, end of year functions etc.) and assist with promoting and driving company culture and engagement.
• Run new employee general office inductions and maintain OH&S administration for office compliance.
• Collaborate with other stakeholders to facilitate our global onboarding program.
• Oversee Megaport’s voicemail system.
• Assist stakeholders across the business with various admin tasks - filing, onboarding new starters, raising purchase orders, receipting invoices, arranging event calendars, printing, etc.
• Assist to manage and track office support budget.
• Provide ad-hoc administrative support to Megaport’s executives.
• Assist with the travel arrangements for the leadership team from time to time.
• Monitor WHS risks and alert relevant stakeholders.

• Great organizational skills and ability to multitask in a fast-paced, always evolving space.
• Proficiency in technology, systems and computer skills with ability to learn quickly. Mac, D365 and Google Suite experience are a plus.
• Strong customer service skills, proven ability to manage stakeholder expectations. 
• Self-starter with a proactive approach to solving problems and establishing creative ideas.
• Ability to work both independently, and as a part of a team.
• Excellent written and verbal communication skills.
• Demonstrated ability to provide efficient administration support.
• Requires an ability to occasionally lift office products and supplies, up to 10 kilograms.
• Occasional evening work when needed (i.e. office events).

What We Offer

· Competitive Compensation Packages

· Flexible working environments

· Birthday Leave

· Generous study and training program 5 days paid study leave

· Additional Leave via Purchased Annual Leave Scheme

· Health and Wellness Program

If you have any questions, please reach out to Megaport's Talent Acquisition Team at Careers@megaport.com

NOTE: All Megaport business correspondence is conducted via our business email accounts (@megaport.com). If you have any concerns, please reach out to Megaport's careers team careers@megaport.com directly and we will verify the legitimacy of any communication. Megaport will not ask you to create an account via Microsoft teams, and does not associate with any email accounts under "@megaportau.com".

All applications will be treated in confidence.

Please see Part 2 of our Privacy Policy to see what information Megaport collects from job applicants, why, and how we store and use it. Note that you’re entitled to know what personal data of yours Megaport holds, to request updates, rectification, and in some circumstances restriction or deletion thereof if you object (you being entitled to withdraw your consent to our holding your information at any time). Please see Part 5 of our Privacy Policy for more details on this and how to contact Megaport's data protection officer if you have any further privacy-related questions. Candidates who meet the selection criteria will be invited to attend an interview. Strictly no Recruitment Agencies.